Refund policy

Free trial

Bloom starts with a 7-day free trial and Team with a 14-day free trial (for up to 10 people). There are two ways to start one.

On mybloomboard.app without checkout: no card is needed. If you do nothing, you move to the Free plan when the trial ends and keep your tasks.

Through checkout: you add a payment method. When the trial ends, your paid plan starts and you are charged automatically, unless you cancel before the trial ends. If you cancel during the trial, you are not charged.

Cancel any time

You can cancel from the app (Settings, then Account, then Manage subscription) or from the link in your receipt email. Your plan stays active until the end of the period you paid for, and you are not charged again.

Refunds

If BloomBoard is not right for you, write to support@mybloomboard.app within 14 days of your first payment and we will refund it in full.

The same applies within 14 days of a yearly renewal. Monthly renewals are not refunded, but you can cancel at any time so you are not charged for the next month.

For Team plans, removing seats applies from your next billing date. If you were charged for seats you did not use, write to us and we will sort it out.

Who handles payments

Payments are processed by Polar (polar.sh), our merchant of record. Your receipt comes from Polar, and refunds go back to the card or method you paid with, usually within 5 to 10 business days.

If you live in the EU or UK, you also have the statutory right to withdraw within 14 days of buying. This policy never limits your legal rights.

Contact

MyBloomBoard, Dubai, United Arab Emirates.

support@mybloomboard.app. We answer within two business days.